Cat Teaser Interactive

Rated 5.00 out of 5 based on 2 customer ratings

3 reviews

8.90 $ – 9.51 $

Details

Shipping & Returns

Shipping Policy

Processing Time: Orders are processed within 7-13 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates: We offer a variety of shipping options. Rates are calculated based on your location and the weight of your order. Shipping costs will be displayed at checkout.

Shipping Carriers: We use reliable carriers such as UPS, FedEx, and USPS. Once your order is shipped, you will receive a tracking number via email.

Delivery Time: Delivery times vary based on your location and the shipping method selected. Standard shipping typically takes 7-13 business days. Expedited shipping options are available at checkout for faster delivery.

International Shipping: We currently ship to select international locations. International shipping rates and delivery times will be provided at checkout.

Order Issues: If you experience any issues with your delivery, please contact our customer service team at Support@paradiseparadis3.com within 7 days of receiving your order.

Return Policy

Return Window: You may return items within 7 days of receipt for a partly refund or exchange. Items must be in their original, unused condition with all tags and packaging intact.

Non-Returnable Items: For hygiene and safety reasons, we cannot accept returns on opened food, treats, or bedding items.

Return Process: To initiate a return, please contact our customer service team at Support@petparadis3.com to receive a Return Authorization Number and return instructions. Items returned without a Return Authorization Number may not be processed.

Return Shipping: Customers are responsible for the return shipping costs, unless the return is due to a mistake on our part (e.g., wrong or defective item). We recommend using a trackable shipping service or purchasing shipping insurance.

Refunds: Refunds will be processed to the original payment method once the returned item is received and inspected. Please allow 5-7 business days for the refund to appear in your account.

Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the replacement item.

Order Issues: If you receive a damaged or incorrect item, please contact our customer service team immediately at Support@petparadis3.com to arrange a replacement or refund.